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MN5819: Finding information for your consultancy project: Finding academic literature using the library and AI

This library help guide will outline the buffet of resources available to aid you with your consultancy project for module MN5812.

Let's find academic literature for your project!

This page will outline some of the best places to find academic and professional resources to help you in creating an effective management proposal that aligns to your client's needs. The inclusion of research in your consultancy project is needed to understand what has already been done in business, and in knowing this, you are able to identify potentially innovative and creative solutions to your client's needs.

This page also outlines which AI tools are great for conducting research and provides some top tips when using AI for research.

laptop showing charts of business data in a report

So where should you start searching for good quality information? The library subscribes to the following databases, which have a business and management subject focus:

The library also subscribes to 'bibliographic databases'. A bit like Google Scholar, these databases are designed to show you what has been published on your research area. But unlike Google Scholar, these databases only search in the best known journals and publications in academia, so the information found is high quality. 

These databases are not designed to provide you with full text access (that's not their job!), but if you do find something you want to read and the "Find it at Royal Holloway" button does not work, then please request an inter-library loan. This is a free-to-use service and has a very quick turn around time.

Top tips when searching library databases

When using library databases, such as Business Source Complete or ABI Inform, there are some things you should know to make searching quicker and more effective.

Library resources do not work well with natural language, so typing in your consultancy project title into the search bar will not be the best way to find relevant resources. Instead you need to identify key areas you are going to be focussing on in your consultancy report and search for those instead. In the boxes below, there are some tips and a video about how to search using library resources.

Tips for searching

 > Use to: widen your search and ensure you don’t miss relevant search results

 

Most databases are not intelligent, they will just search for exactly what you type in.  Truncation and wildcard symbols enable you to overcome this limitation.  These search techniques find information on similar words by replacing part of the word with a symbol usually a * or ?.

     In truncation the end of the word is replaced. For example theat* will find results including the words theatretheatertheatrictheatrical and so on.

      In wildcard searching, single letters from inside the word are replaced with a symbol. For example wom?n will retrieve the terms woman and women.

Please note! Different databases use different symbols for truncation and wildcard searching, so use the online help option to check what is used.

 > Use to: combine your search words and include synonyms

Also known as Boolean operators, search operators allow you to join terms together, widen a search or exclude terms from your search results. This means you can be more precise in locating your information. Not all databases support Boolean searching.

  • AND - Narrows your search by combining words. The results found must contain all the words which you have joined by using AND.

     

  • OR - Broadens your search to include resources which contain any or all of the terms connected by OR.

     

  • NOT - Narrows your search by excluding a term.  Beware! By using this operator you might exclude relevant records because you will lose those records which include both words.

 

Please note! Check the online help screens for details of the search operators recognized by the database you are searching; some use symbols instead of words, e.g. + or &.

> Use to: make your search more specific

Phrase searching is a technique that narrows your search down by searching for an exact phrase or sentence. It is particularly useful when searching for a title or a quotation. Usually speech marks are used to connect the words together. For example “Power transition theory will find results which contain that phrase. Some search tools may use (brackets) or 'single quote marks' rather than speech marks so check the online help.

 

Focusing a search by date, language or document type

There are many ways to focus your search and all databases offer different ways of doing this. Check the help facilities if the options are not immediately obvious. Some of the ways of limiting your search are as follows:

     Date of publication

     Language

     Place of publication

     Publication type

     Age groups

     Type of material e.g. chapters in books, review articles, book reviews

“Cited reference” / “cited by” / “times cited” search

When you find a useful article or book, looking at its bibliography will give you information about other, older, books and articles on your research topic. Some databases also allow you to search for literature which has cited the article or book you have found. This can give you useful leads on more recent research on the same topic. There is no standard name for this type of search; depending on which database you are searching it may be referred to as“Cited reference” or “cited by” or “times cited”.

Search Smarter, Search Faster

AI tools to help you identify other relevant literature

There are so many generative AI tools out there (and more and more pop up every day!) To maximise the power of AI in researching your assignment, it is best to choose the right tool for the job. Below are some suggested AI research tools that have been designed to help in the research process.

Whilst ChatGPT, Claude and other AI chatbots are great for idea development, they are not good for finding academic information. ChatGPT, for example, has been known to 'hallucinate' sources when asked to find the user references for an assignment. In other words, it has been known to make references up. It is recommended that with using an AI tool that you evaluate and fact-check the sources it suggests.

Your library Teaching and Engagement Librarian, Leanne Workman, can help you do this, as well as help you use generative AI effectively when it is allowed in your assignments, like for this module.

Top tips on using AI when researching

  1. Beware of false citations (they are also terrible at creating accurate references for you, so still use a reference management tool for that!)
  2. Reading summaries created by an AI tool is not a replacement for critically engaging with a text.
  3. Beware of the bias in the information you are being presented with.
  4. Always evaluate the information provided.
  5. Ensure that any content (articles, papers, etc) uploaded onto AI tools are freely available and not behind paywalls. Uploading content onto AI tools may contravene copyright and legal licences the Library signs on behalf of the University. 

Top tips on writing prompts for AI

Prompts are specific instructions or queries used to interact with AI tools and the effective use of prompts can make a real difference in the detail, specificity and relevance of the AI's output. In short, the better, the more specific the prompt, the better results you will get!

  1. Be specific: clearly outline your question or task. Vague prompts = vague replies.
  2. Ouline the desired length, format, style and/or tone: e.g. Using "250 words or less" is a really good way to get a short, digestible summary. 
  3. Ask again, refine, specify: If you are not happy with the response, ask follow up questions or experiment with how you have worded your prompt. 

 

And do you know what? There are tools at there to help you hone your prompts! Here are just a couple:

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