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New Students

Library Help and Support

The Library is committed to ensuring that it remains accessible to all students and that students who might require extra help are supported throughout their time at University. 

Once you have been accepted by the College as a future student the Educational Support Office will inform the Library and you will receive a letter from the Customer Services Team Co-ordinator inviting you to a meeting near the beginning of term to discuss your particular needs. 

What services are available?

• Enhanced access to LibrarySearch so you can place reservations on available items
• Longer loan periods on all items except short loan and rolling loans (subject to status)
• Cross-site borrowing and returning
• Book fetching service
• Fine concessions during first term (or second/third term if start date is later)

Make sure you check out the LIbrary website's Help & Support pages for information about study aids, research skills courses and Library FAQ's

Not sure if you need additional support?

The ESO has some diagnostic software and is able to screen students for any underlying specific learning difficulties.

This software is able to identify your preferred learning style, for example, whether you are a visual, auditory or kinesthetic learner. This report also tells you whether your answers give indicators associated with dyslexia. The report however might also indicate you simply need additional study skills support. 

Contact ESO on educational-support@royalholloway.ac.uk for more information

Educational Support Office

The Disability & Dyslexia Services (ESO) are the central office which coordinates the support for students with additional learning needs at Royal Holloway. 

Support for International students

Studying in a foreign country can offer students new and interesting challenges, and Royal Holloway offers specialised support to international students to help you meet these challenges positively.

 Check out the International Student Support and CeDAS pages for further information.